Attaching a Missing Invoice PDF in Fetch Advanced

February 23, 2023

Fetch saves a copy of the invoice PDF with the Bill in MYOB Advanced. Sometimes this process can be interrupted and doesn’t complete. Here is why it happens and what to do about it.

There are two parts to this process.

The Bill is Created and then
The PDF is attached to the Bill

If the process is interrupted the Bill may have created, but the invoice PDF doesn’t attach to the Bill in MYOB Advanced.

In this case, the invoice is moved to the Invoice For Review Tab in Fetch Advanced.

The Validation messages for the invoice will tell you that:

The Bill already exists in MYOB Advanced
There is no Invoice Image attached to the Bill

If you look in MYOB Advanced you will see that the invoice is there with no attachment.

In Fetch Advanced (Invoices for Review Tab):

Click in to the Invoice
Select Options
Select Attach Invoice File – this will attach the PDF of the invoice to the Bill that has already been created.

If you refresh the screen in MYOB Advanced you will see the invoice PDF is now attached.

4. Select Mark As Sent. This will remove the invoice from the screen, but keep it in our database if you ever have any queries about it. Please do not simply delete the invoice as this will remove it with no record of it in Fetch.