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Welcome to Fetch Help

Whether you want to find out how to do something or check to see if there are any features you don’t know about, Fetch help is here for you.

March 22, 2023

Setting Email Rules

[Video included] Instead of dragging all your emails to the Fetch Inbox, you can set email rules so that they move themselves automatically.

You won’t be able to do this for all emails, but should be able to do it for most of them. You can do it as you receive emails, you don’t have to set them up all at once.

February 3, 2023

How to Take a Screenshot So You Can Report Issues to Support

In order for us to give you the best and fastest support possible, it is helpful if you provide us all the information we need to be able to solve your issue. Often a screenshot is easiest. This article shows you how to take a screenshot.

May 11, 2022

Fetch Failed Email Inbox

Some suppliers don’t send an email with an attachment for Fetch to pick up. Because Fetch can’t find anything it can use, it will send the invoice to the Fetch Failed Folder. It is important that someone checks this folder every now and then so that invoices aren’t missed.

May 10, 2022