Fighting Cyber Fraud!

With new cyber threats appearing weekly, Focus works hard to keep our clients safe and our new Fetch feature is part of that commitment we have to you.

One of the common cybercrimes is where invoices being sent to you are intercepted and the bank account number changed from the suppliers bank account to the cyber criminals account. It would be possible to believe the account change is correct and pay the amount owing to the cybercriminals.

Fetch allows you to detect whether this may have has happened.

If the bank account number you have in MYOB Exo doesn’t match what is on the supplier invoice, you will be given an alert and instructions telling you what to do.

The above alert says:

“The Invoice Bank Account Number does not match the recorded Supplier Bank Account Number.

This could indicate a cyber security breach attempt. We advise you to confirm this account number with your supplier via a phone call (not email) using a phone number not from the invoice form (Cyber criminals may have changed the bank account number or phone number and have access to the email account this came from).

By continuing you are acknowledging that you have followed the above steps.”

It is very important that you do not email the supplier to confirm. Please phone them.

• It may be that they have changed their bank account and forgotten to update their invoice template, and if this is the case they will be grateful for your call.
• If it does turn out to be a cyber attack you may also be helping alert them to a possible important problem which could affect not only them but all of their clients, including you. The earlier they know the quicker they can do something about it – which will help keep everyone connected to them safe as well.

This new feature in Fetch may also help uncover employee fraud where an employee replaces the company bank account number with their own.

So please don’t ignore these alerts.

When you see the alert, press OK.

You will see that the validation result shows “Alert Acknowledged”. If you click this button again you will see the alert again.

You will keep seeing this alert until the MYOB Exo bank account for this supplier matches the bank account captured on the invoice.

If there is no bank account captured on the invoice, the check will not happen and you will not receive an alert.