If you have automatic updates switched off so you don’t receive a prompt when there is a new version available, or if Focus ask you to update with a Beta version (a version that is not yet available to everyone), you will need to do this manually.
If you have been asked to install a Beta version, click the Show Beta Versions box, otherwise leave this unticked (see screenshots below). If you are installing Fetch because your automatic update prompt has been disabled, you will more than likely leave this unticked. Please make sure your Focus Consultant has told you what you need.
If it is not there, look in your Downloads folder.
If you had Fetch saved on your taskbar so it is easy to find and open, it will not be able to be run from there as the version has changed. You can re attach it to the task bar easily.
If you look on your task bar (normally at the bottom of your screen), you will see the Fetch icon. It is there when you have the software open and will disappear when you close Fetch.
Right Click on it and select “Pin To Taskbar” so it stays there permanently. The next time you want to use Fetch you simply have to click on it in the task bar.
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