How to Report Issues to Us – FetchAdvanced for MYOB Advanced

May 11, 2022

Issues within Fetch could happen due to a software update, incorrect information in a field or system changes. Please email Support@fetch.net.nz with your issue.

Processing issues

Your issue may be to do with an invoice that isn’t processing as expected.

Please send us screenshots to explain what you are seeing (if you need help taking a screenshot please have a look at this article: https://help.gofetch.net.nz/how-to-take-a-screenshot/).

We also need to know the Supplier Name and Invoice Number.

Please don’t process or delete the invoice – we need to be able to see it to help.